UC Riverside Students Check out Laptops from Kiosks

A student smiling as she works on her laptop.

By Jacob Poore. 

A computer lab in a vending machine? That’s what UC Riverside’s Information Technology Solutions (ITS) organization made possible when it implemented self-service laptop checkout kiosks on campus for students.  

The kiosks are¬†a lot¬†like a vending machine¬†‚ÄĒ¬†or video rental kiosk¬†‚ÄĒ¬†for¬†campus-owned laptops, and offer¬†three device options,¬†including Dell Latitude, Dell Chromebook,¬†and Apple MacBook Pro.¬†¬†

A student can simply visit a kiosk and navigate a touchscreen that authenticates the student’s identity and dispenses a charged device. Once a laptop has been checked out, it may be used for up to 24 hours on or off campus. Upon return, the student’s personal information and activity are erased, and the laptop’s battery is charged for the next user.   

‚ÄúOur goal with this project is to provide UCR students the technology tools they need, at their convenience,‚ÄĚ said¬†Sam Robbin,¬†executive¬†director of Campus Support¬†Services¬†for ITS. ‚ÄúThese laptop¬†kiosks give students the flexibility to take the same applications and software available to them in the campus computer labs¬†on the go, whether that is¬†their next¬†biology¬†class or the coffee shop down the street.‚Ä̬†¬†

UC Riverside partnered with LaptopsAnytime, which manufactures the kiosks, to implement the new service. Currently, there are two kiosks at UC Riverside; one in the Orbach Science Library and another in the Tomás Rivera Library.  

‚ÄúThe laptops have been extremely popular with students since the rollout,‚ÄĚ said Duffy Chisholm,¬†support¬†systems¬†analyst¬†for¬†ITS, who provides technical¬†support for the kiosks.¬†‚ÄúThere‚Äôs hardly a day where the kiosks aren‚Äôt¬†almost¬†empty,‚ÄĚ he added.¬†

Financial support for the first two kiosks came from the Student Technology Fee (STF) assessment. Plans to add more kiosks are underway with joint funding from the offices of the provost and of the chief Information officer (CIO).  

‚ÄúOur students expect to have the technology they need on their terms, and it‚Äôs our job to enable their success,‚ÄĚ said¬†Danna¬†Gianforte,¬†associate¬†vice¬†chancellor and¬†CIO. ‚ÄúThe laptop kiosks¬†empower¬†our students¬†with¬†greater access to technology along with more convenience and flexibility.¬†With more kiosks¬†soon to be¬†added¬†across campus,¬†UCR¬†also¬†has¬†the opportunity to¬†evaluate the¬†feasibility¬†of repurposing¬†existing¬†physical¬†computer lab space for other important¬†campus needs.‚Ä̬†

The laptop kiosk implementation was supported by a multi-channel communication campaign which included everything from flyers and digital screen ads, to emails and how-to videos.  

Learn more about UCR’s laptop checkout kiosk implementation by visiting this UCR ITS blog post, or contact Jacob Poore.  

 Photo of Jacob Poore, communication specialist in Information Technology Services, UC Riverside.Jacob Poore is communication specialist in Information Technology Services, UC Riverside.

Comments (2)

  1. Martha

    Excellent for students! What about for faculty or staff?

    1. Ansh Trivedi

      UCR ITS is continuing to work on initiatives for faculty and staff, but all faculty and staff have access to computers and laptops within classrooms, offices and the libraries.

      Our STF is funded directly by students, and goes towards projects and initiatives directly targeted at them.


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