Information Technology Services


We deliver data and technology services and, through collaboration with partners, transform the role of Information Technology to advance the UC mission.


  • Deliver quality services through continuous assessment and improvement
  • Promote data as an institutional asset with strategic value to all constituencies
  • Collaborate with partners on technology initiatives to ensure UC continues to be accessible and affordable
  • Prepare the workforce to support the initiatives of the Office of the President and the increasingly strategic role of IT
  • Connect UC leaders to promote collaborative solutions and the value of enterprise interoperability

OBJECTIVES for 2014 – July 2015

  1. Build a competency roadmap for ITS that outlines capabilities and professional development needs
  2. Complete service design on “Anytime/Anywhere Access”
  3. Complete deployment of the first phase of ITIL service management
  4. Reduce IT infrastructure and operations cost by 5% each year
  5. Demonstrate the power of data visualization to facilitate the use of UC information for public benefit
  6. Meet project milestones in alignment with customer project plans
  7. Structure ITS to make it easy for customers to engage with us and co-create business solutions through the use of IT
  8. Deploy a transparent and consistent budget model in collaboration with UCOP and campus customers
  9. Develop a focused UCOP information security strategy and lead the revision of systemwide information security policy
  10. Create communications vehicles within ITS and across the UC IT community to exchange information, ideas, and accomplishments