A strategy to drive more synergy in IT across UC is to engage in more shared services. Initiatives like UCPath certainly will do that, but large programs are complicated and take several years to deploy. Grassroots efforts, meaning campus-led IT shared services, are another way to generate value across the system and elevate best practices quickly.
I visited Davis in April to celebrate the extension and renaming of one such group – UC Risk & Safety Solutions (UCRSS). Led by Executive Director Safa Hussain, this group grew from being a UC Davis specific entity to becoming a systemwide provider of services for environmental health and safety. They emphasize all the characteristics essential for value-creating IT teams – customer focus, entrepreneurship, and professional delivery.
I joined them to celebrate their new name and UC wide designation, and awarded every member of the team my new “badge” for IT Shared Services – a PEZ dispenser.
Display them proudly, UCRSS. They’re just a fun recognition of your accomplishments!
And now…to others across UC…tell me about an IT shared service on your campus. When I next visit, I would love to give you a collaboration badge too.